STATANLY LLM & SPEECH ANALYTICS

Large Language Model Services and Speech Analytics

Automate document workflows, text processing and speech-based customer interactions.

Documents and knowledge Information search, data extraction, classification, summarization and document verification.
Speech and dialogs Call transcription, key phrase extraction, sentiment analysis and script compliance control.
AI assistants Business bots, local question-answering systems and personalized copilot solutions.

Service directions

We build applied NLP and LLM services for internal documents, customer communications and operational workflows.

Document analysis

Information search

Information search

Intelligent search across internal databases, web scraping, automatic internet search and aggregation in a required format: csv, json and others.

Information extraction

Information extraction

Structured data extraction from documents, text summarization, summaries and brief overviews.

Text classification

Text classification

Classification by topic and style, sentiment analysis, document checks by parameters, evaluation of operator replies, reviews and comments.

Key phrase extraction

Key phrase extraction

Extraction of keywords, tags, entities and speech turns, detection of core topics, statements and meaning.

Document verification

Document verification

Analysis and verification of documents by criteria, compliance with national legislation, detection of questionable and suspicious clauses.

Automatic translation

Automatic translation

Analysis of texts in different languages and with different levels of structure, automatic translation into any language.

Speech analytics

Call transcription

  • Audio and video transcription into text
  • Speaker separation in dialogs
  • Short conversation summary generation
  • Noise and interference reduction during dialog processing
  • Analysis by many criteria: silence, interruptions and other events
  • Automatic translation into any language

Key phrase detection

  • Extraction of keywords, tags, entities and speech turns
  • Detection of operator mistakes: lack of product knowledge, rudeness
  • Detection of profanity and filler words
  • Search by negative phrases and tags

Speech analysis

  • Analysis of sentiment, style and emotional tone
  • Request classification
  • Detection of weak points in customer communication
  • Detection of dissatisfaction, remarks, complaints and aggression
  • Analysis of operator replies and customer reactions: positive, negative or neutral

Script compliance control

  • Checking compliance with specified parameters
  • Recording operator mistakes: promotions or new products were not mentioned
  • Automatic employee script compliance control

Document recognition

Automate document recognition and verification, and improve process efficiency.

Text recognition

Text recognition

Information extraction from documents of any type and format: PDF, JPG/JPEG, PNG, TIFF, WEBP.

Document verification

Document verification

Structured data extraction from documents, recognition of template documents and basic attributes.

Handwritten text recognition

Handwritten text recognition

Reading Cyrillic and Latin text, extracting information from scans and photos containing handwriting.

Text recognition in video

Text recognition in video

Extracting information and recognizing text from different video frames, document checks during video control.

AI assistants

Virtual assistants and customized business bots based on popular large language models (LLM).

LLM agents

  • Optimization and automation of user tasks
  • Information extraction or code execution
  • Analysis of user actions and generation of recommendations and advice
  • Internet search and action execution

Virtual assistant

  • Dialog agents
  • Chatbots
  • Chatbots with knowledge base support (knowledge graph)
  • Behavior or response style adaptation for a specialized knowledge domain

Personalized copilot

  • Assistant for writing program code
  • Assistant for writing documentation, contracts and agreements
  • AI assistant
  • Assistant for faster writing of specialized texts

Question-answering system

  • A local ChatGPT-like system using a document collection and RAG (Retrieval-Augmented Generation)
  • Assistance system for working with the company internal knowledge base
  • Knowledge base with text, tables, images, audio and video

Our cases

NLP and LLM projects: search, classification, generation, text analysis and work with corporate knowledge bases.

Software delivery options

Cloud

Cloud

Software deployment in our cloud with remote access.

On-Premise

On-Premise

Software deployment on the company internal infrastructure.

Let us discuss an LLM or speech service for your task

We will define the scenario, data sources, delivery format and integration requirements for your internal systems.